Email Agency Scaled Delivery with 3 Key Hires

Roles Hired:

Account Manager, Designer, Klaviyo Tech Specialist

Result:

‍Fulfillment pod built, delivery offloaded, founder reclaimed time

The Problem:

‍The founder was stuck inside every client account — managing strategy, building flows, editing creative, and handling comms.
Bandwidth was maxed. Campaigns were slipping. Growth hit a wall because there was no team to absorb delivery. Quality control suffered, and client satisfaction was at risk.

The Strategy:

‍Zabota built a full fulfillment pod from the ground up: First, a client-facing Account Manager to own communication and strategic direction. Next, an Email Designer to produce high-converting creative on demand. Finally, a Klaviyo Tech Specialist with deep automation mastery to handle backend setup, flows, and segmentation. We also provided a custom onboarding guide to accelerate ramp-up and ensure the pod could execute without founder oversight.

Delivery is now fully owned by the pod. Campaigns go out on time. Client experience is consistent. The founder has stepped out of fulfillment and now focuses on growth and leadership. With a system in place, Magicianly can onboard new accounts without added stress — scaling output without scaling chaos.