Confirmation Specialist Hire from LATAM for Ad Attribution SaaS in 15 Days

Snapshot:
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Business: Ad Attribution SaaS Platform (Hyros)

‍Role Hired: Confirmation Specialist — sourced from LATAM

‍Objective: Reduce no-show rates and improve lead qualification for high-ticket sales calls

‍Outcome: Direct hire placed in 15 days; no-show rate dropped, pipeline quality improved

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The Problem:

Hyros serves high-ticket B2B clients such as Alex Hormozi, founder of acquisition.com / Tony Robbins Ad Team / Playboy team - American men's lifestyle magazine / Whop.com & more.

Their sales team was closing deals, but qualified leads were slipping through cracks. No-shows killed momentum. Missed confirmations meant empty calendars. Prospects showed up unprepared or didn't show up at all.

The goal: find someone who could own call confirmations, screen leads, and keep the pipeline moving, without adding $60K+ in U.S. payroll or sacrificing quality.

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The Strategy:

Zabota ran the Direct-Hire Sprint:

1. Role & Workflow Mapping – We outlined the confirmation specialist function: pre-call outreach, lead verification, calendar management, no-show follow-up, and CRM hygiene for high-ticket SaaS sales.
   
   
2. Geo Targeting (LATAM) – We sourced for fluent English, prior experience in B2B confirmation or customer success roles, and U.S. time-zone alignment for real-time communication.
   
   
3. Signal-Based Vetting – Beyond resumes: we tested for clarity in written communication, phone presence via mock confirmation calls, CRM aptitude, and ownership signals through async work samples.
   
   
4. Direct Hire, Zero Markup – Hyros hired directly onto their payroll (no recurring agency fees), backed by our 90-day free replacement guarantee.

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The Hires:

Region: LATAM
Role: Confirmation Specialist
Time-to-Hire: 14 days
Model: Full-time, direct hire; no ongoing percentage of wages

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Results:

Payroll Efficiency: $30,000/year saved vs. equivalent U.S. confirmation specialist hire, while maintaining professional communication standards and high-touch lead management.

Pipeline Quality: No-show rate dropped. Prospects arrived to sales calls qualified, informed, and ready to engage. Closers spent time closing, not chasing confirmations.

Founder Leverage: Sales leadership stepped out of operational confirmation workflows. Time reinvested into strategic sales conversations, product development, and scaling the sales engine.

System Installed: A repeatable direct-hire process (targeted sourcing → structured vetting → shortlist → plug-in onboarding) now ready to scale additional customer success and sales support roles as Hyros grows.

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Why It Works:

At Zabota, we place mid-market operators, not VAs, not overpriced local hires.

By sourcing in LATAM and hiring direct, SaaS founders get senior, sales-ready confirmation specialists at sustainable compensation.