Founder Exited Ops After Hiring Outbound Manager

Business: Outbound Go-To-Market (GTM) Agency

Role Hired:

Outbound Manager

Result:

Founder offloaded client communication, outbound ops now fully owned

The Problem:

The founder was stuck running point on outbound delivery — managing inbox managers, handling client communication, and juggling campaign updates.
Execution was reactive, and growth was capped by founder availability.

The Strategy:

Zabota placed an experienced Outbound Manager in under 30 days. German — the new hire — took full ownership of outbound delivery, internal comms, and client-facing updates.

The founder stepped out of ops. Client communication is smooth. Campaigns run without micromanagement — and outbound is finally systemized and scalable.